Property Access & Organisation | Property Care Poznań | DOMOWY OPIEKUN
PROPERTY ACCESS & ORGANISATION

Can't be there? We can be there for you.

Sometimes your property does not need another inspection. It simply needs someone who can open the door for a contractor, receive a delivery, be present during a service or handle a matter on the owner's behalf.

We agree in advance what needs to be done, when we need to be there and what our responsibilities are. You receive confirmation once the task has been completed.
01 — 06

When is having someone on site useful?

Not every matter requires you to travel to the property. If a task can be handled locally, we can help organise it and make sure it is taken care of.

01

CONTRACTOR ACCESS

Does a contractor need access to your property?

You do not need to travel just to open the door. We can be there and provide access to a contractor you have previously approved.

  • arranging a time with the contractor
  • travelling to the property
  • providing the agreed access
  • being present during the agreed work
  • securing the property after completion
  • informing the owner
Controlled access The method of access to the property is agreed individually.
02

OWNER REPRESENTATION

Can't come yourself? We can represent you on site.

We can visit the property for a previously agreed task when the owner cannot be there in person.

  • being present during an arranged visit
  • contact with a contractor or service provider
  • passing on agreed information
  • photo documentation
  • confirmation that the task was completed
  • report for the owner
You define the scope Before the visit, we agree exactly what we need to do and what information we need to pass on.
03

SERVICE COORDINATION

One property, several things to take care of?

We can help organise and coordinate property-related tasks, instead of requiring you to arrange every element separately.

  • contact with the service provider
  • arranging a suitable date
  • organising access
  • being present on site
  • coordinating several services
  • providing a summary to the owner
Individual scope Before starting, we agree the number of tasks, required time and the method of execution.
04

PARCEL COLLECTION

You do not have to wait for the delivery.

If you are expecting a parcel, delivery or previously ordered item, we can help receive it and leave it in an agreed location.

  • arranging the delivery time
  • being present during delivery
  • receiving the parcel
  • checking the packaging externally
  • leaving it in an agreed location
  • confirming receipt
Important We do not confirm the quality or completeness of the contents unless this has been individually agreed in advance.
05

PROPERTY PREPARATION

You're coming back. We can prepare everything beforehand.

We can carry out agreed tasks before your arrival, so you do not have a list of things waiting for you as soon as you walk through the door.

  • checking the basic condition of the property
  • ventilating rooms
  • preparing agreed items
  • organising cleaning
  • organising shopping
  • receiving and preparing deliveries
Before your arrival The preparation scope is agreed in advance and you receive confirmation once it has been completed.
06

ON-SITE PRESENCE

Need someone who can simply be there for you?

Some tasks are simple but require someone to be physically present. We can come to the property and carry out previously agreed tasks.

  • being present during an arranged service
  • contact with the contractor
  • providing access
  • receiving or handing over items
  • checking the completion of the agreed task
  • providing an update afterwards
One property. One contact. If the task concerns your property in Poznań or the surrounding area, we can agree on how it should be handled.

Keys and access are arranged individually

We do not assume that one solution works for every owner. The access method depends on your situation, the property and the procedure we agree on.

Keys provided to us Keys may be provided to DOMOWY OPIEKUN for agreed storage and use.
Keys remain at the property It is possible to arrange a solution where access remains at the property according to the owner's procedure.
Individual procedure For other solutions, we agree the access method directly with the owner.
Security first We do not publish details about key storage locations or security procedures.
HOW IT WORKS

From request to completion

Every task is agreed before it is carried out. This means you know exactly what to expect from us.

01

Contact

Tell us what you need.
02

Scope

We agree exactly what needs to be done.
03

Timing

We agree a suitable date for the task.
04

Execution

We visit the property and carry out the task.
05

Confirmation

You receive confirmation that the service was completed.
OUR PRINCIPLES

You decide. We take care of the execution.

We want every additional service to be clear for both you and us.

01

We agree first

Before carrying out the task, we define the scope, timing and method of access to the property.

02

We keep you informed

After completing the task, we provide you with an update and, where needed, photo documentation.

03

We do not act without approval

If an additional problem appears while carrying out the task, we inform the owner and agree on what should happen next.

CLEAR PRICING

How much does on-site presence cost?

The price depends on the type of task, the time required on site, the number of activities and any external costs.

Work and on-site presence

For tasks requiring our presence, waiting for a contractor or coordinating services, we charge for the time spent according to the scope agreed in advance.

120 PLN / h

External service costs

If the task requires purchasing products, cleaning, a service, a contractor or another external service, those costs are charged separately. We confirm the scope and payment method before the service is carried out.

Need someone on site in Poznań?

Tell us what needs to be done. We will agree the scope, timing and method of execution — without requiring you to travel.