Need us to come by again?
Sometimes one scheduled visit is not enough. There may have been an issue, you may need an additional property check, or you may want someone to be on site before your arrival. We can arrange an additional visit outside the standard schedule.
When is an additional visit useful?
Not every situation can wait until the next scheduled check. An additional visit lets us respond when there is a genuine need.
AFTER AN INCIDENT OR PROBLEM
Something happened and you need someone on site?
We can visit the property after a report of a breakdown, alarm, water leak, heating problem or another incident that needs to be checked.
- visit to the property
- check of the visible condition
- photo documentation
- update for the owner
- contact with the agreed contractor
- help arranging the next steps
ADDITIONAL CHECK
Want to check the property more often than your package provides?
You can request a one-off additional visit when you want extra reassurance before the next scheduled check.
- check of the agreed scope
- check after a contractor visit
- check after severe weather
- check of selected rooms
- photos
- visit report
BEFORE YOUR ARRIVAL
Want to return to a ready-to-use home?
If your arrival falls between regular visits, we can come beforehand and carry out the agreed pre-arrival preparation tasks.
- basic property check
- ventilating the rooms
- preparing the agreed items
- arranging cleaning
- parcel collection
- update before your arrival
AFTER A CONTRACTOR VISIT
Want to know what was done?
We can visit after the agreed work has been completed, check the agreed scope and provide you with documentation.
- property check
- check of the visible result of the work
- photos
- update for the owner
- securing the property
READING AND CHECK
Need a one-off check of a specific item?
Some tasks do not require a full package. You can request a single visit to carry out a specific check or reading.
- meter readings
- check of the selected room
- check of basic equipment
- humidity measurement at an agreed location
- photo documentation
VISIT ON REQUEST
Have a specific request that is not on the list?
Not every situation can be predicted. If you need someone on site in Poznań or the surrounding area, tell us what you need. We will check whether we can carry it out.
- agreeing the scope
- agreeing the date
- carrying out the visit
- documentation
- update for the owner
One additional visit. A clearly defined scope.
Before the visit, we agree exactly what you need. This keeps the scope clear and avoids uncertainty about what we should check and which tasks we should carry out.
Already have a package? An additional visit is a separate service.
Your subscription provides regular visits to the property. An additional visit is for situations that arise between scheduled checks or require an extra visit.
START
Basic regular property check
- 2 visits per month
- regular property checks
- photos and a report after each visit
OPIEKA
Full oversight and regular presence
- 4 visits per month
- everything included in START
- ventilation and basic additional care
- priority response to requests
PREMIUM
Widest range of regular care
- 8 visits per month
- everything included in OPIEKA
- preparing the property before your arrival
- coordination with service providers and contractors
- individual care scope
Clear terms before the visit
We always agree the scope and price before the visit. You should know in advance how much the additional visit will cost.
Additional visit
Our standard rate for time spent on an additional visit is:
If the visit involves additional costs, such as travel, purchases, external services or waiting for a contractor, we confirm the scope and billing method in advance.
From your message to the completed visit
A simple process with no guesswork or uncertainty.
Contact
Tell us what you need.Scope
We agree exactly what needs to be done.Date and price
We confirm the date and billing method.Visit
We carry out the visit and provide you with an update.An additional visit does not mean unlimited additional services.
We want to understand exactly what you expect and what we can realistically carry out.
What can we do?
Check, document, be on site, provide access, carry out agreed tasks and help arrange the next steps.
What do we not do?
We do not carry out specialist repairs, renovations or expert assessments ourselves. If a contractor is needed, we can help arrange one and be present on site.
Need an additional property visit?
Tell us what is happening with the property and what you need. We will agree the scope, date and price before the visit.