Your parcel will arrive. Even when you are away.
Waiting for a parcel, important delivery or shipment to your property while you are away? We can be there in person, collect the delivery and leave it in a previously agreed place.
When is this service useful?
The service is intended for property owners who cannot be there during the delivery.
PARCEL COLLECTION
We can be at the property at the agreed time and collect the parcel from the courier or delivery provider.
- presence during the agreed time window
- parcel collection
- basic check of the package exterior
- leaving the parcel in the agreed place
COLLECTION DOCUMENTATION
Jeżeli tego potrzebujesz, możemy potwierdzić parcel collection and let you know once the task has been completed.
- collection confirmation
- photo of the parcel after it has been left
- information about any visible package damage
- confirmation that the task was completed
LARGE ITEM DELIVERY
If a larger item is being delivered to the property, we can arrange on-site presence and provide access for the contractor or delivery provider.
- opening the property
- presence during the delivery
- contact with the delivery provider
- securing the property after completion
PARCEL BEFORE YOUR ARRIVAL
We can collect the parcel in advance and arrange it so that it is waiting for you at the property before your arrival.
- parcel collection
- leaving it securely in the agreed place
- information for the owner
- option to combine it with the Welcome Home service
Simple. No need to find someone else.
We agree everything in advance so that on the delivery day there is no uncertainty about who should be there and what should happen.
You provide the details
You tell us about the parcel and the expected delivery time.We arrange access
We agree how the property will be accessed.We collect it
We arrive on site and collect the parcel.We confirm
You receive confirmation that the task has been completed.You are outside Poznań and the courier arrives tomorrow.
You do not have to change your plans or ask friends for help. We can be there on your behalf.
What do we do?
We agree the expected delivery time, arrange access to the property and collect the parcel. Once the task is complete, we let you know that the parcel was collected and where it was left.
We can combine services
If the parcel needs to wait for your arrival, we can combine collection with property preparation, cleaning, Welcome Home or another previously agreed task.
Already have regular property care? We can combine it with parcel collection.
Parcel collection can be an additional service related to your property. The subscription itself does not include an unlimited number of parcel collections.
START
Basic property checks
- 2 visits per month
- regular property checks
- photos and report
OPIEKA
Regular presence
- 4 visits per month
- everything included in the START plan
- regular additional care
- priority response to requests
PREMIUM
Widest care scope
- 8 visits per month
- everything included in the OPIEKA plan
- home preparation
- coordination with contractors
- individual care scope
Clear terms before collection.
We agree the cost in advance, depending on the scope, time and location of the service.
Parcel collection
Our standard rate for time spent on an additional service:
If collection requires additional travel, a longer wait for the courier, presence during the delivery or other activities, we confirm the cost before the service is carried out.
We collect it przesyłki, ale nie odpowiadamy za ich zawartość.
Our service covers on-site presence and parcel collection.
What can we confirm?
The fact that the parcel was received, the basic external condition of the package and where it was left.
What do we not check?
We do not open parcels or verify their contents, unless this scope is agreed individually in advance.
Waiting for a parcel while you are away?
Tell us when the courier is expected and where the property is located. We will agree the scope, timing and cost.